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Privacy Policy

Effective Date: 02/16/25
Website: www.keithclarkcollection.com
Brand Owner: Keith Clark Collection

1. Our Commitment to Accessibility and Privacy

Keith Clark Collection is committed to making our website accessible to all users, including people with disabilities. We also take your privacy seriously and want you to understand how your information is collected, used, and protected.

If you need this policy in an alternative format, contact us at:
[email protected]


2. Information We Collect

We collect information to process orders, improve your experience, and communicate with you.

Information You Provide

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment details (processed securely by third‑party providers)
  • Account information
  • Messages sent to customer support

Information Collected Automatically

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the site
  • Cookies and tracking data

This information helps us improve accessibility, performance, and usability.


3. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Communicate about purchases or account activity
  • Improve website accessibility and user experience
  • Send marketing emails (only with your consent)
  • Personalize content
  • Prevent fraud
  • Comply with legal requirements

4. How We Share Information

We do not sell your personal information.

We may share information with:

  • Payment processors
  • Shipping carriers
  • Email and marketing platforms
  • Analytics providers
  • Legal authorities (if required)

All partners must protect your information and use it only for the services they provide.


5. Cookies and Tracking

Cookies help us:

  • Keep your cart active
  • Improve navigation
  • Enhance accessibility features
  • Analyze site performance

You can adjust cookie settings in your browser.


6. Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Request corrections
  • Request deletion
  • Opt out of marketing
  • Request a copy of your data

To make a request, email: [email protected]


7. Accessibility Commitment

We aim to meet WCAG 2.1 AA standards.
If you experience difficulty accessing any part of our site, please contact us so we can assist you.


8. Data Security

We use industry‑standard security measures to protect your information.
No online system is 100% secure, but we take reasonable steps to safeguard your data.


9. Children’s Privacy

We do not knowingly collect information from children under 13.


10. Changes to This Policy

We may update this policy. The “Effective Date” will reflect the latest version.


11. Contact Us

For privacy or accessibility questions:
Email:[email protected]
Address: 9319 LBJ Frwy, Ste. 217 Dallas, TX 75243



 


SMS Privacy Policy 

Effective Date: 2/16/25
Website: www.keithclarkcollection.com
Brand Owner: Keith Clark Collection


1. Our Commitment to Privacy and Accessibility

Keith Clark Collection is committed to protecting your privacy and making our policies accessible to all customers, including people with disabilities.
If you need this policy in an alternative format, please contact us at:
[email protected]


2. Information We Collect for SMS Messaging

When you sign up to receive SMS messages from us, we may collect:

  • Your mobile phone number
  • Your name (optional)
  • Your purchase history (to send relevant updates)
  • Your interaction with our messages (such as clicks or replies)

We only collect information needed to send messages you have agreed to receive.


3. How We Use SMS Information

We use your mobile number to:

  • Send order updates
  • Provide customer support
  • Share promotions, product launches, and exclusive offers
  • Send reminders or alerts you have opted into

We will never sell or share your phone number with third parties for their own marketing.


4. Consent to Receive SMS Messages

By providing your mobile number, you agree to receive:

  • Automated text messages
  • Marketing messages
  • Transactional messages (such as order confirmations or delivery updates)

Message frequency may vary.
Consent is not required to make a purchase.


5. Opting Out

You can stop receiving SMS messages at any time by replying:
STOP
After you send STOP, you will no longer receive marketing texts, but you may still receive important transactional messages (such as order updates).

For help, reply:
HELP


6. Message and Data Rates

Message and data rates may apply depending on your mobile carrier.
Carriers are not responsible for delayed or undelivered messages.


7. Sharing Your Information

We may share your phone number only with:

  • SMS service providers
  • Customer support tools
  • Platforms that help us deliver messages

These partners are required to protect your information and use it only for the services they provide.

We do not sell or rent your SMS information.


8. Data Security

We use reasonable security measures to protect your information.
However, no system is completely secure, and we cannot guarantee absolute protection.


9. Accessibility Support

If you have difficulty reading, understanding, or navigating this policy, we are here to help.
You may request assistance or an accessible version of this policy at any time.

Email: [email protected]
Address: 9319 LBJ Freeway, Ste. 217


10. Changes to This Policy

We may update this SMS Privacy Policy from time to time.
The “Effective Date” above will always reflect the most recent version.